We ship within Australia from Melbourne, VIC using Australia Post & Sendle where available.

We ship world wide from Melbourne Australia using Australia Post International and DHL Express. Delivery times are subject to the service's estimated international delivery times. Please allow for extended delivery periods when purchasing internationally.

Please make sure your receiving address is safe and secure. We are not responsible for missing parcels if we have the tracking that says it is delivered. 

All import taxes, duties and customs charges are the responsibility of the customer. If your order requires additional charges you will be notified and required to pay these before your package clears customs. As a provider of goods we declare the value of the package when shipped and from that point it is with your country’s customs agents to approve, delay or reject your package.

If your Item is returned to us by the postal service because of wrong address or unclaimed item, we will send it out again, but we will have to charge shipping again.

Return shipping expenses, and extra re-shipping charge must be paid for by customer.

We will happily exchange purchased items within 5 days of receiving.

Send email to hello@dwightfrankly.com.au or use our contact form to arrange exchange.

Exchange items must be unworn and in original packaging with tags.

Please choose carefully as we do not refund for change of mind, or wrong size ordered.